Our Commitment to GDPR
vivid-fable is committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR). This page provides information about how we handle personal data of individuals located in the European Economic Area (EEA), United Kingdom, and Switzerland.
Data Controller
vivid-fable acts as the data controller for personal data collected through our website and services. Our contact details are:
vivid-fable
1847 Mountain View Drive
Banff, Alberta T1L 1A1
Canada
[email protected]
Legal Basis for Processing
We process personal data on the following legal bases:
- Consent: Where you have given us explicit consent to process your data for specific purposes.
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests do not override your fundamental rights and freedoms.
Your Rights Under GDPR
If you are located in the EEA, UK, or Switzerland, you have the following rights regarding your personal data:
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may need to extend this period by up to two additional months, in which case we will notify you.
International Data Transfers
As we are based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where data is transferred to other countries, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and the nature of the data.
Security Measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Complaints
If you believe that we have not handled your personal data properly, or you are unhappy with our response to any requests regarding your personal data, you have the right to lodge a complaint with the relevant data protection supervisory authority in your country of residence.
Updates to This Information
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.